Pharosmoon FAQ

🌙Welcome to our Frequently Asked Questions page! Here you’ll find answers to the most common questions about Pharosmoon’s offerings, policies, and how to make the most of your experience. If you don’t see your question listed here, please feel free to reach out through our Contact Page — we’re happy to help!

Products

Are your gemstone bracelets handmade?
Yes! Every bracelet is handcrafted with care and intention using high-quality, natural gemstones.

How do I know what size to order?
Please see our Wrist Size Chart for guidance on choosing the best fit.

Do you offer custom bracelets?
Absolutely! You can request a custom bracelet design to match your unique energy and intentions. Learn more on our Custom Bracelets page.

Readings & Reiki

How do I book a Tarot or Reiki session?
Booking is easy! Visit our Services page to see available sessions and schedule your appointment.

Do you offer remote Reiki sessions?
Yes, all Reiki sessions are done remotely so you can receive healing energy wherever you are.

Can I combine a Reiki session with a Tarot reading?
Yes! We offer a combined Tarot + Reiki session to help you gain deeper insight and energetic alignment.

Shipping & Returns

How long does shipping take?
Please allow 3–5 business days for order processing, plus standard shipping times.

What is your return policy?
You can view our detailed Return Policy for complete information on returns and exchanges.

Can I cancel my appointment?
Please visit our Cancellation Policy for details on how to reschedule or cancel your booking.

Support

How can I contact you?
Use our Contact Page to send a message, or email us directly at support@pharosmoon.com — we do our best to reply within 1–2 business days.

Do you have gift certificates?
Yes! Pharosmoon gift certificates are available for services and products. Contact us to learn more.